 | Enhanced competitive advantage |
| Improved leadership continuity and efficacy |
| Increased productivity and organizational effectiveness |
| Greater managerial effectiveness |
| Higher ROI for Training and Development expenses |
| Stronger and deeper bench strength |
| Committed and energized workforce |
| Increased ability to hit strategic business targets |
| Enhanced stakeholder satisfaction |
| Change-receptive culture |
| High performance behavior linked to business results |
| Demonstrating commitment to their vision |
| Establishing rapport and building relationships in the organization |
| Handling process as well as content issues |
| Influencing others without resorting to power or manipulation |
| Running meetings that are effective |
| Harnessing conflict and using it for constructive purposes |
| Creating commitment, responsiveness and active support among team
members |
| Showing sensitivity and compassion |
| Collaborating |
| Creating win-win strategies even in the most difficult situations |
| Getting tough without getting antagonistic |
| Handling mistakes |
| Delivering service excellence |
